James McMullan and Son Funeral Directors - Northern Ireland funeral director based in Ballymoney, County Antrim.
 
 

The National Association of Funeral Directors.

British Institute of Embalmers

British Institute of Funeral Directors

James McMullan and Son Funeral Directors - Northern Ireland funeral director based in Ballymoney, County Antrim.
  How you can help

Here's some suggestions for helping others through their grief.

  • Make a special effort to keep in contact after the funeral
    It may be tempting to keep away, especially as you probably do not know what to say, but visits and telephone calls are essential.

  • Be a good listener
    Try not to steer the conversation yourself but let the bereaved person talk about what they want. Allow, even encourage, him or her to talk about the person who has died and listen attentively. This may be difficult for both of you but it will help your friend to come to terms with the death. Do not mind if your friend cries, or even if you cry yourself – it’s perfectly natural.

  • Avoid making assumptions about how your friend will feel
    Everyone is different. Do not assume that your friend will feel the same as you did when you were bereaved, and do not say “I know how you feel”. Encourage your friend to express his or her feelings, whatever they are, and try to accept that they are valid. For example a bereaved person might feel worried, angry, guilty or even relieved. Try to understand your friend’s feelings and do not say that they are wrong.

  • Remember the importance of touch
    Bereaved people often feel isolated and it may help to put your arm around them, touch their shoulder or elbow, or hold hands or shake hands. Clearly you need to use your discretion but touch can be a very effective way of affirming friendship.

  • Offer practical help
    If you can see that your friend needs help then offer to help, or suggest where help can be obtained – do not wait to be asked. It is better to suggest a specific job or jobs. However, be prepared to accept that your offer of help may be declined – you can always offer to help in some other way or at another time. Be careful not to take over – your friend should stay in control at all times.

  • Refer to the professionals if necessary
    If you notice a serious problem which seems to be persisting longer that it should, e.g. over use of alcohol or drugs, serious self neglect, malnutrition, total inertia or violent mood swings, you could express your worries to your friend’s doctor or, if they belong to a religious group, their minister, priest etc.. They will listen, and may be able to help, but remember that they have a duty of confidentiality to your friend.

  • Allow plenty of time
    Grieving is a process which changes over the weeks, months and years, but your support will still be valuable. Anniversaries such as birthdays, wedding anniversaries and the anniversary of the death may be particularly difficult for the bereaved person – it will help if you are aware of them.

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